August 30, 2024

Modernizing reporting platforms through AI-driven SQL Migration

 












Need for transformation

A leading automotive retailer's legacy on-premises system had become a bottleneck, with an unresponsive user interface and a poor user experience. With this, they recognized the need to modernize its reporting infrastructure. The existing infrastructure had limited scalability, resulting in slow response times. There was also a growing inability to quickly create or adjust reports, making it difficult for executives and business managers to access timely and accurate insights required for business decisions.

To address these challenges, the company went on a digital transformation journey. The goals were to modernize its reporting platform and automate the migration of PostgreSQL objects to Snowflake. This would improve system performance and allow for efficient scaling to meet the growing reporting needs across the organization.

 

The ask

·        Modernize the platform: Transform the outdated on-premises SQL infrastructure to a scalable and responsive cloud-based solution.

·        Automate migration: Use OpenAI to automate the migration of on-premises PostgreSQL objects to Snowflake SQL.

·        Create a reusable framework: Develop a reusable API and UI framework that can scale with the company's growing reporting needs.


Tackling the task

Figure 1: Proof of concept diagram


To address these requirements, the project team conducted a comprehensive assessment and proposed a two-pronged approach: modernizing the platform and automating the migration process.

Migration strategy: The data warehouse was migrated from PostgreSQL stored procedures/functions to Snowflake views. OpenAI played a crucial role in automating and expediting this process. A Python tool was developed to take stored procedures/functions, prompts, and table mappings as input. It generated likely executable code tailored specifically for On-Premises to Snowflake SQL migration. This allowed the team to efficiently manage the complex migrations.

Dynamic routing and configurable UI: A dynamic routing framework was created for the API, along with a configurable UI framework. This made the solution highly adaptable, ensuring that the platform can scale seamlessly to meet new reporting requirements.



Challenges

Several technical challenges arose during the migration:

·        Stored procedure length: Large stored procedures were difficult to migrate due to the input and output token size limitations of Azure OpenAI models. To overcome this, the team manually added delimiters to split the code into manageable segments. This ensured accurate migration without breaking logic or joins.

·        Syntax errors: The initial proof of concept revealed syntax errors due to differences in SQL dialects between PostgreSQL and Snowflake. For example, functions like ISNULL in PostgreSQL were incompatible with Snowflake. The team iteratively refined the OpenAI prompts to avoid such issues.

·       Control flow statements: Converting control flow statements from procedural code in stored procedures to set-based views required innovative approaches. Loops were transformed into recursive CTEs, and conditional statements were converted into WHERE conditions.

·       Handling parameters in views: Unlike stored procedures, views do not accept parameters. This challenge was addressed by incorporating parameters as columns in the views and applying conditions to filter the data accordingly.

 

The solution and outcome

Figure 2: Results summary


The final solution led to significant improvements in the reporting platform:

·        Efficiency gains: The Python tool developed for the migration process enabled faster, error-free, and optimized code migration. Simple stored procedures that previously took 4 hours to migrate manually could now be migrated in just 1 hour using the tool. For complex procedures, the tool reduced migration time from 13 hours to 5 hours.

·        Improved user experience: The web application was modernized, becoming more responsive. This greatly improved the user experience. Overall response times improved, leading to a more efficient and user-friendly application.

·       Scalable framework: The reusable frameworks developed for the API and UI ensured that the solution could easily scale to meet future reporting needs. This reduced the overall effort required for subsequent projects.


Results

The implementation of this solution brought impactful benefits:

·       Consistency: The centralized framework ensured consistency across various applications, reducing discrepancies and improving data accuracy.

·       Efficiency: Automated access provisioning reduced time and manual effort, allowing teams to focus on more strategic tasks.

·       Security: Improved data security through role-based access control and security classification-based access, minimizing the risk of data breaches.

 

Future outlook

The configurable and reusable nature of the developed tool and frameworks positions the client for future success. The tool can be adapted for other engagements, offering scalability and integration potential with existing tools. This ensures the client is well-prepared to meet the evolving demands of the automotive industry with a robust and flexible reporting platform.


August 29, 2024

Unifying data management with a centralized framework

 


Need for transformation

A global corporation in the food and beverage industry recognized the critical need for a centralized data framework. This framework was necessary to unify and streamline data ingestion and modeling processes across their operations. With extensive data coming from various sectors, there was a pressing need for a robust, enterprise-grade solution. This centralized framework would serve as the single source of truth for all organizational data. It would ensure consistency, accuracy, and security in data handling.

 

The challenge

Establishing a central framework for data management posed significant challenges. Ensuring data security both at rest and in transit was a top priority. The organization needed to set up strict access controls, consumption patterns, and security standards to protect sensitive information. Managing data from isolated sources, each with different security requirements and access protocols, added complexity. Without a unified solution, the organization faced inconsistencies, potential security risks, and inefficiencies in data management.

 

Personas impacted

Several key roles within the organization were impacted. These included data modelers, data engineers, data scientists, data stewards, and product owners. Each role required secure and efficient access to data, tailored to their specific needs and security clearance levels. The lack of a centralized framework led to challenges with isolated data sources and disparate solutions. This caused delays and potential errors in their work.

 

The ask

The organization required a scalable and secure solution for data ingestion and consumption within their enterprise data foundation framework. The solution needed to integrate with their identity management system, enabling secure access to data based on users' security classification levels. Supporting multiple platforms, including Synapse, Databricks, and Data Lake, while maintaining stringent security controls, was essential.


Tackling the task

To address the requirements, an in-depth analysis of the existing data infrastructure was conducted. The approach involved the following aspects:

·        Exploration: Potential solutions for securing data at rest in storage accounts and data in transit through platforms like Databricks and Synapse were explored. Collaboration with Microsoft’s product team helped identify security design limitations and customization opportunities within the platform’s role-based access control (RBAC).

·        Design: A solution was designed to integrate the organization’s identity management system with Azure AD groups, allowing for seamless and secure access to data. This included implementing nested groups to enable access inheritance based on business requirements.

·        Implementation: Custom roles in Azure were created to limit the actions an identity could perform. These roles were assigned to AD and Azure Security groups. A conditional access policy was also developed. This policy allowed data access based on specific metadata and organizational structure. To further improve security, tables in Synapse were organized under schemas based on security classification. Read access was also only granted to the appropriate groups.


Challenges and solutions

Challenges arose during the implementation. Customizing the cloud platform’s role-based access control and integrating it with the organization's complex identity management system proved difficult. These challenges were overcome by developing custom solutions. Close collaboration with Microsoft’s product team ensured secure and scalable access to data.

 

The solution and outcome

The final solution provided the organization with a centralized, secure, and scalable data framework. Key components of the solution included:

·        Integration of identity management with Azure AD groups and Azure Security groups.

·        Implementation of custom roles and permissions to ensure data security and compliance.

·       Streamlined access setup with minimal manual intervention, reducing errors and improving efficiency.

·       Conditional access policies based on security classification to prevent oversharing of data.

 

Results

The implementation of this solution brought impactful benefits:

·        Consistency: The centralized framework ensured consistency across various applications, reducing discrepancies and improving data accuracy.

·        Efficiency: Automated access provisioning reduced time and manual effort, allowing teams to focus on more strategic tasks.

·        Security: Improved data security through role-based access control and security classification-based access, minimizing the risk of data breaches.

 

Future outlook

With this robust and secure framework in place, the organization is well-positioned to onboard more sectors into their central enterprise framework. This will enable more comprehensive data cataloging and further improve the security and efficiency of their data management processes. The solution has not only addressed the initial challenges but has also set the stage for future growth and innovation in the organization’s data strategy.


August 22, 2024

Strengthening cybersecurity with Managed Identity and RBAC

In an era of increasingly sophisticated digital threats, robust cybersecurity is a top priority, especially for companies using cloud platforms like Azure. A global technology leader in Azure security products needed to safeguard sensitive data and maintain the integrity of digital infrastructures. This case study highlights how our team implemented advanced security measures, focusing on key cybersecurity pillars, to significantly improve the company’s security posture.

We identified three scenarios within the project where existing security implementations required updates. These updates focused on Managed Identity, Federated Identity Credentials, and Role-Based Access Control.



Scenario 1: Transition from API Keys to Managed Identity and Role-Based Access Control (RBAC)

Problem statement

The client relied on API keys to authenticate Azure Functions with Azure AI Text Analytics and Language services. With evolving security guidelines, discontinuing the use of these keys became crucial. The primary goal was to adopt Managed Identity and RBAC to secure access and eliminate vulnerabilities from storing API keys.

Implementation strategy

·        Identity management configuration: We set up user-assigned managed identities within Azure Resource Management. This identity was linked to the 'Cognitive Service User' role, ensuring only authorized identities accessed the Azure services.

·        Secure authentication process: We migrated service endpoints to custom domain endpoints. By using Managed Identity and Azure's DefaultAzureCredential, we established a more secure and streamlined authentication process.

·        Code revisions for security: The codebase was updated to integrate the new security model. This included creating a TextAnalyticsClient object capable of dynamically generating tokens for Azure AI Translator services, replacing the insecure API key method.

Outcome

This shift from API keys to Managed Identity improved security by eliminating the need to store sensitive keys in Azure Key Vault and reducing the potential for key leakage. As a result, the client achieved a more secure and streamlined authentication process, improving their overall security framework.



Scenario 2: Improving storage account security through Managed Identity

Problem statement
The client previously managed secrets for the AzureWebJobsStorage environment variables in Key Vault. With new security mandates from Microsoft, there was a need to eliminate the use of access keys and transition to a more secure, automated system.

Implementation strategy

·        Role-Based Access Assignment: We assigned the ‘Storage Blob Data Owner’ role to the Azure Function App's system-assigned managed identity. This ensured the app had the necessary permissions to securely access storage resources.

·        Environment Variable Transition: To improve security, we replaced the traditional AzureWebJobsStorage environment variable with the AzureWebJobsStorage__accountName variable, linking it directly to the storage account's name.

·        Secret Management Automation: By removing dependencies on storage account connection strings, we minimized manual secret management and enabled automated key rotation. This reduces the risk of exposure.

Outcome

Implementing managed identities instead of traditional access keys significantly reduced the administrative overhead of secret management. This transition improved security and streamlined operations, allowing the client's teams to focus on more strategic tasks.

 

 

Scenario 3: Implementing Federated Identity Credentials for app registration

Problem statement
To meet the latest security requirements, the client needed to eliminate the use of secrets for app registration authentication. The solution involved adopting Federated Identity Credentials (FIC) to ensure a more secure and scalable authentication method.

Implementation strategy

·        Federated identity setup: We integrated federated credentials into the required app registrations. This allowed the client to use federated identities for secure, secret-less authentication.

·        Token generation configuration: Managed Identity was configured to dynamically generate tokens, which were then used to securely interact with services like Event Hub.

·        Scope and permission management: We enabled the application to call various services by generating tokens with appropriate scopes, ensuring secure and authorized access to resources.

Outcome
The transition to Federated Identity Credentials significantly enhanced the security of the client’s app registrations. By eliminating the need for secrets, the client reduced its attack surface and established a more robust and scalable authentication mechanism.



How our new approach aligns with key pillars of security

Across all three scenarios, our approach focused on the following key cybersecurity pillars:

1.      Protect identity and secrets

o      Implemented Managed Identity to eliminate the need for API keys and secrets, ensuring that only authorized identities access critical resources.

o      Used RBAC to enforce fine-grained access permissions, minimizing the risk of unauthorized access.

o      Adopted Federated Identity Credentials to secure app registrations without relying on traditional secrets.

2.      Protect tenants and isolate production systems

o      Migrated authentication processes to Managed Identity, removing vulnerabilities linked to API key storage and manual secret management.

o      Strengthened security around service endpoints and minimized the risk of breaches by replacing access keys with automated token generation.

3.      Protect network and engineering systems

o      Automated key rotation and secret management, reducing human error and improving operational efficiency.

o      Simplified security configurations, allowing the client's teams to focus on more strategic initiatives while maintaining robust security controls.

4.      Monitor and detect threat

o      Secured communication channels and endpoints by transitioning to custom domain endpoints, reducing the potential attack surface.

o      Protected sensitive data by using Managed Identity for all authentication processes, effectively mitigating risks associated with key leakage.

5.      Compliance and standards adherence

o      Ensured alignment with Microsoft's updated security standards, helping the client remain compliant with industry best practices and regulatory requirements.

 


Key advantages of Managed Identity over traditional key-based security

Adopting Managed Identity offers significant benefits compared to traditional key-based security mechanisms like Azure Key Vault:

·        Elimination of secret management: Managed Identity removes the need for managing credentials and secrets, reducing administrative burden and the risk of exposure.

·        Increased security: Applications using Managed Identity can securely access Azure resources without the need for hardcoded credentials, mitigating potential vulnerabilities.

·        Simplified access control: Managed Identities integrate seamlessly with Azure Active Directory, enabling centralized and granular control over resource access.

·        Cost efficiency: The reduced need for managing, rotating, and securing keys or secrets translates into lower operational costs.

 

This case study showcases how our comprehensive approach to cybersecurity enabled a global technology company to fortify its security infrastructure. By transitioning to Managed Identity and implementing RBAC, the client safeguarded its digital assets while establishing a secure and scalable foundation for future growth. This proactive approach to security reinforces the company’s reputation as a leader in the industry, ensuring continued trust and confidence from its customers.

 


August 9, 2024

Streamlining event information access with Copilot technology

 









Improving event experience for thousands

A leading technology and broadcast team aimed to improve attendee experiences for their major flagship events. These high-profile events showcase technological advancements and drive industry innovation, attracting tens of thousands of participants. Simplifying the process of finding relevant sessions, speakers, partners, and logistical information was crucial to maximize engagement and satisfaction.

 

The issue at hand

The existing process for accessing event information was inefficient and time-consuming. Attendees had to navigate through numerous documents and platforms. This process led to delays and difficulties in finding relevant sessions and locations. This fragmented approach also overwhelmed support staff with numerous tickets, resulting in slow response times.

 

Our approach

Figure 1: Solution architecture

To streamline information access and accelerate digital transformation using AI and large language models (LLMs), we proposed an integrated Copilot platform using OpenAI GPT-4 Turbo and Azure AI services. The solution aimed to improve user satisfaction, reduce response times, and increase efficiency in accessing event-related information.


Diving deeper into the solution

Here are the detailed steps of our implementation:

Data ingestion

1.     Ingested data files from multiple sources such as Excel files, SharePoint sites, and the event website into Parquet files using Databricks.

2.     Extracted and filtered relevant columns and content from 22 different file formats, including CSV, DOC, HTML, JPG, MSG, PDF, PPTX, TXT, XLSX, and ZIP.

Data preparation

1.     Cleaned data by removing signatures and noise using Python libraries.

2.     Chunked file contents to a smaller token size for OpenAI processing.

Feature extraction

1.     Used OpenAI to extract features from files using prompts.

2.     Redacted PII data and detected non-English content.

3.     Extracted key phrases, titles, summaries, and Q&A data from the content.

Search index ingestion

1.     Ingested extracted features and references into Azure Search Index.

2.     Created indexes for sessions, speakers, partners, FAQs, and logistics.

ML prompt flow and RAG

1.     Established a prompt flow to generate responses.

2.     Passed user queries through Azure Content Safety for filtering.

3.     Searched multiple data indices to find relevant context based on the query.

4.     Passed retrieved context to the OpenAI LLM model to generate a response displayed on the web app.

Copilot web application

1.     The Azure web app interacts with the prompt flow through an ML Endpoint.

2.     Unified platform for accessing all Copilots.

3.     User activity and feedback are stored in Application Insights.

4.     Additional features include suggested questions, dark mode, time-based searches, and folder-level searches.

 

Solution highlights

1.     Robust data ingestion and enrichment: Established pipelines to ingest data from multiple sources and formats, enriched using OpenAI capabilities.

2.     Advanced security measures: Implemented entitlement-based access control to safeguard sensitive data.

3.     Improved user interface: Features like folder-level search, suggested questions, and chat autocomplete significantly improved user experience.

4.     Responsible AI: Used Azure Content Safety to enable responsible AI.

5.     Feedback mechanism: Captured user feedback for continuous improvement.

 

Benefits of the solution

1.     Efficient information retrieval: Streamlined access to event information, reducing search time significantly.

2.     Copilot capabilities: Assisted attendees with event logistics, session schedules, speaker information, and partner locations.

3.     Swift inquiry handling: Immediate responses to high volumes of concurrent user inquiries ensured bot performance and user satisfaction.

4.     Up-to-date information: Centralized documentation with incremental pipelines ensured access to current and accurate information.

5.     Elevated user experience: Improved user experience through UI features such as time intelligence, folder-level search, suggested questions, and chat autocomplete.

 

The project in numbers

·        2 events covered

·        150K+ questions answered during event days

·        70% reduction in support requests

·        20K+ concurrent users supported

·        Over 1M interactions handled throughout the event lifecycle

·        3.8M OpenAI calls and 2.5B tokens processed 

·        Data processed from 22 different file formats and 15 languages

·        Search context data available: 6.8 GB

For any further inquiries, contact Sales@MAQSoftware.com to see how copilots powered by Gen AI can transform your business, improve customer satisfaction, and accelerate your delivery.


August 2, 2024

Building a secure Copilot: Addressing key security challenges

 









In developing a Copilot application, several key challenges must be addressed to ensure security, performance, and reliability. These challenges involve data storage, network architecture, authentication, web interface security, prompt integrity, and security controls. Tackling these effectively is crucial for building a robust Copilot that meets functional and security standards.

 


Challenges/considerations of Copilot development

1.      Data encryption: A primary challenge is ensuring that all stored data is encrypted at rest. This includes databases, file systems, and backups, all of which must be protected against unauthorized access. Managing cryptographic keys securely is another significant challenge, as improper handling can compromise the entire encryption scheme.

2.       Network architecture: Designing a secure and scalable network architecture presents several challenges. Setting up virtual networks (VNet) and virtual private networks (VPN) to isolate and protect network traffic is complex. Additionally, safeguarding the network from various threats and ensuring continuous availability are ongoing concerns.

3.       Authentication: Implementing robust authentication mechanisms to prevent unauthorized access is crucial. This includes managing role-based access control (RBAC) to assign appropriate permissions and incorporating multi-factor authentication (MFA) for added security.

4.       Web interface security: Securing the web interface against attacks such as Distributed Denial of Service (DDOS), SQL injection, and cross-site scripting (XSS) is essential but challenging. Ensuring that all data transmitted between Copilot, users, and external systems is encrypted using HTTPS and TLS/SSL protocols helps protect against interception and tampering.

5.       Prompt integrity: Ensuring the integrity and security of AI prompts to prevent prompt injection attacks is a key challenge. This involves validating and sanitizing inputs to maintain the integrity of AI interactions. Additionally, adhering to responsible AI guidelines and industry standards is essential to ensure ethical and fair use of AI technologies.

6.       Security controls: Implementing and maintaining comprehensive security controls across the Copilot system is a continuous challenge. This includes developing and updating threat models to identify and mitigate potential risks, configuring VNets for network isolation, and using monitoring tools for continuous oversight.

 


Data storage

Ensure that all data stored by Copilot is encrypted at rest. Use industry-standard encryption algorithms, such as AES-256, to secure data in databases, file systems, and backups. Encryption at rest protects data from unauthorized access when stored.


Key Vault

Use Key Vault for managing and storing cryptographic keys, secrets, and certificates used for data encryption. This service provides robust security and compliance features, ensuring that keys are safeguarded and managed appropriately.

Example: Use Key Vault to store Entra ID secrets, storage account keys, and encryption keys. These are used to securely access other resources and encrypt or decrypt metadata for Copilot data sources or logs/responses from Copilot.

 

Database encryption

Implement Transparent Data Encryption (TDE) for databases used by Copilot to protect data at the storage level by encrypting the database files.

Example: Enable TDE for an Azure SQL Database to ensure all data is encrypted at rest.

 

TLS/SSL

All data transmitted between Copilot, users, and external systems should be encrypted using Transport Layer Security (TLS) or Secure Sockets Layer (SSL) protocols. This ensures that data cannot be intercepted or tampered with during transmission.

Example: Enable HTTPS for a web application hosted on Azure App Service using a custom domain. Ensure that all HTTP traffic is automatically redirected to HTTPS to secure web applications.

Note: Establish clear data retention policies to determine how long data is stored and when it should be deleted.

 


Architecture

Using virtual networks

Virtual networks (VNets) provide a means to isolate and secure network communication. When developing and deploying Copilot applications, VNets can play a critical role in securing content by controlling network traffic, segregating environments, and providing secure connectivity. Learn more about how VNets secures content in Copilot development below:


1.     Isolating development environments

VNets can be used to create isolated environments for development, testing, and production. This isolation helps ensure that content and data are secure and that only authorized components can interact with each other.

Example: Create separate VNets for development, staging, and production environments. Segment the VNet into smaller networks by creating subnets for isolating resources.

 

2.     Controlling network traffic with NSGs

Network Security Groups (NSGs) allow you to create rules that define allowed or denied traffic to and from resources within a VNet. This control is crucial for securing the Copilot application by restricting access to sensitive data and services.

Example: Allow only HTTPS traffic to the Copilot application and control inbound/outbound traffic to network interfaces and subnets.

 

3.     Securing access to services with service endpoints

Service endpoints allow VNets to connect to services over a direct, private route. This ensures that communication between your Copilot application and services like Azure SQL Database or Azure Storage is secure and remains within a private network.

Example: Enable a service endpoint for Azure Storage on a VNet. These extend your VNet's private IP address space and the identity of your VNet to Azure services.

 

4.     VNet peering for secure resource access

VNet peering enables you to connect VNets, allowing resources in different VNets to communicate securely without going through the public internet. This is useful for scenarios where Copilot components are spread across multiple VNets.

Example: Connects VNets, enabling resources in different VNets to communicate.

 

Best practices for securing content with VNets in Copilot development

1.     Apply least privilege principle: Apply the principle of least privilege by using NSGs to restrict access to only necessary services and ports.

2.     Segment the Copilot: Use multiple VNets and subnets to segment different parts of the Copilot application (such as frontend, backend, and database layers).

3.     Monitor and log incidents: Implement network monitoring and logging to detect and respond to security incidents.

4.     Ensure encryptions are applied: Ensure all communication between VNets and services is encrypted using protocols such as TLS/SSL.

 

 

API Management

Azure API Management (APIM) is a fully managed service that enables organizations to publish, secure, transform, maintain, and monitor APIs. In Copilot development, APIM can play a crucial role in securing content by providing a robust framework for controlling access, monitoring usage, and enforcing policies. Learn more about how Azure API Management secures content in Copilot development below:


1.     Access control

APIM allows you to define who can access your APIs using subscription keys, OAuth 2.0, or other authentication mechanisms. This ensures that only authorized users can access the sensitive data and functionality provided by your Copilot application.

Example: Use subscription keys to control access to Azure Open AI services and backend services. Configure OAuth 2.0 in API Management to ensure only authenticated requests are processed by setting up policies.

 

2.     Rate limiting and throttling

To protect your APIs from being overwhelmed by too many requests, you can implement rate limiting and throttling policies. These policies ensure that your Copilot application remains responsive and available to all users.

Example: Limit API calls to 100 requests per minute per user.

 

3.     Authentication and authorization

APIM supports various authentication methods—including OAuth 2.0, JWT validation, and basic authentication—to ensure that only authenticated users can access your APIs. Additionally, you can enforce role-based access control to manage permissions.

Example: Validate a JWT token for API access.

 

4.     Applying policies

Policies in APIM allow you to enforce security and performance standards across your APIs. You can implement policies for logging, caching, transforming requests and responses, and more.

Example: Add a CORS policy to enable cross-origin requests.

 

Best practices for securing content with APIM in Copilot development

1.     Use strong authentication: Implement OAuth 2.0 or JWT-based authentication to ensure that only authenticated users can access your APIs.

2.     Enforce rate limiting: Protect your APIs from abuse by implementing rate limiting and throttling policies.

3.     Apply least privilege principle: Use RBAC to ensure that users have only the permissions they need.

4.     Monitor and log: Enable detailed logging and monitoring to detect and respond to security incidents.

5.     Regularly review and update policies: Ensure that your policies are up-to-date and reflect the latest security standards.

 


Web interface

In the development of Copilot applications, securing content against various threats, including DDoS attacks, is critical. Azure Front Door, combined with other Azure security services, provides a robust solution to safeguard your applications and data.

 

Azure Front Door

Azure Front Door is a scalable and secure entry point for fast delivery of your global applications. It provides traffic load balancing and optimizes application performance while protecting against threats. Azure Front Door has a range of features, including:

1.      DDoS protection: Built-in protection against DDoS attacks at the network and application layers.

2.      Web Application Firewall (WAF): Customizable rules to protect web applications from common threats like SQL injection and cross-site scripting.

 

Web Application Firewall (WAF)

WAF helps protect your web applications by filtering and monitoring HTTP requests for malicious activity.

1.      Custom rules: Define custom rules or use preconfigured rulesets to protect against common threats. Configure the WAF policy to monitor, block, or redirect malicious traffic.

2.      Preconfigured rules: Protect against common threats such as SQL injection and XSS.

Example: Apply the WAF policy to your Front Door instance to protect incoming traffic.

 


Prompt flows

Prompt flows in a Copilot application involve the sequence of interactions between the user and the AI model, including inputs, processing, and outputs. Ensuring the security of these flows involves a range of aspects, detailed below.

 

Protecting against prompt injection

Prompt injection occurs when an attacker manipulates the input to the AI model to execute unintended commands or obtain unauthorized information. To mitigate this risk, consider the following strategies:

a. Input validation

·         Sanitize inputs: Ensure that all inputs are validated and sanitized to remove any potentially harmful content.

·         Use whitelists: Restrict input to a predefined set of allowed values or formats.

b. Prompt design

·         Restrict prompts: Design prompts in a way that limits the ability for malicious input to affect the output.

·         Use contextual boundaries: Ensure that prompts are clearly defined and do not include sensitive or privileged information.


Ensuring responsible AI

Responsible AI involves ensuring that AI systems are fair, transparent, and accountable. Assess your data for biases and ensure that the training data represents diverse populations.


Standard test cases for AI

Standard test cases help ensure that AI models function correctly and reliably across different scenarios.

·         Unit testing: Test individual components of the AI model for correct behavior.

·         End-to-end testing: Test the entire system, including data input, processing, and output.

·         Scalability: Test how the model performs under varying loads and scales.

·         Response time: Measure the time taken for the model to respond to requests.

 


Security controls

Authentication

·        Multi-factor authentication (MFA): Enable MFA for all users accessing Copilot to add an extra layer of security beyond just passwords. MFA helps protect accounts from unauthorized access by requiring an additional verification method.

·        Azure Active Directory (AAD): Integrate Copilot with Azure Active Directory for centralized user management and secure access control. AAD provides a single sign-on (SSO) experience and integrates with various identity providers.

·        Conditional access policies: Use Azure AD Conditional Access policies to enforce access controls based on user location, device state, and other conditions to improve security.

 

Authorization

·        Role-based access control (RBAC): Implement RBAC to restrict user access based on their role within the organization. Define roles with the principle of least privilege, ensuring users have only the permissions necessary for their tasks.

·        Just-in-time (JIT) access: Configure JIT access for sensitive operations, granting users temporary elevated permissions only when needed. JIT access reduces the risk of unauthorized actions by limiting the duration of elevated permissions.

·        Privileged Identity Management (PIM): Utilize Azure AD Privileged Identity Management to manage, control, and monitor access to important resources in Copilot. PIM can enforce policies such as just-in-time access, approval workflows, and access reviews.

 


Securing content in Copilot involves a comprehensive approach to ensure data protection and user trust. By focusing on the aspects detailed above, you can safeguard sensitive information and maintain compliance with industry standards. Effective security practices not only protect data but also improve the functionality and reliability of the Copilot. Prioritizing these security measures will enable you to create a secure, efficient, and user-friendly environment that meets the rigorous demands of enterprise applications.